TERMS AND CONDITIONS OF SALE
Effective Date: 7/11/2025
Company: SNRGY Medical Supply LLC (“SNRGY,” “we,” “us,” or “our”)
Location: Boise, Idaho
1. Acceptance of Terms
By placing an order with SNRGY Medical Supply LLC, the purchaser (“Customer,” “you,” or “your”) agrees to be bound by the following Terms and Conditions. These terms govern all sales, services, shipments, and transactions conducted by SNRGY, unless otherwise agreed to in writing.
2. Eligibility to Purchase
SNRGY sells exclusively to licensed medical professionals, medical clinics, and med spas. All customers must submit appropriate licensure or authorization documentation to purchase prescription (Rx) or restricted products. By creating an account or submitting an order, you represent and warrant that you are a licensed provider or an authorized agent of one.
3. Account Use and Security
Accounts may only be created and accessed by licensed practitioners or their authorized employees. You are responsible for maintaining the confidentiality of your login credentials. Any unauthorized use must be reported immediately. Misuse of access privileges may result in suspension or termination of your account.
4. Products and Intended Use
All products are sold strictly for use by trained professionals in legally authorized settings. You agree not to use, resell, or distribute any product in violation of federal, state, or local law. SNRGY does not warrant or assume liability for any misuse or off-label use of products.
5. Manufacturer Liability Disclaimer
All products sold by SNRGY are manufactured by third parties. SNRGY does not manufacture, alter, or test products. Any warranties, defects, recalls, or injuries related to the product are the sole responsibility of the manufacturer. Customer acknowledges and agrees that liability for product quality, safety, and performance rests exclusively with the manufacturer.
6. Order Processing and Cancellation
Orders are processed within 3–5 business days. Shipping typically occurs within 1–2 business days after processing. Customers may cancel orders at any time prior to shipment. Once an order has shipped, it cannot be canceled.
7. Shipping and Risk of Loss
All products are shipped via UPS, unless the customer provides prepaid shipping labels. Expedited options are available at customer’s expense, based on published UPS rates. Risk of loss and title to goods transfer to the customer upon shipment.
8. Return and Replacement Policy
All sales are final. No refunds or returns will be accepted. If a product is damaged in transit, the customer must document the damage and file a claim with the carrier. Upon verification, SNRGY will provide a replacement product for the damaged item.
9. Taxes
Sales tax will be collected where applicable under Idaho law and other states as required by regulation. Some items may be exempt depending on classification and licensure of the purchaser.
10. Payment Terms
We accept payment via credit card and ACH transfer. All payments are due at the time of order unless otherwise agreed in writing. Orders will not be shipped until full payment is received and cleared.
11. Warranty Disclaimer
All products are sold “AS IS” without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
12. Limitation of Liability
To the fullest extent permitted by law, SNRGY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the sale, delivery, use, or inability to use any product, even if SNRGY has been advised of the possibility of such damages. In no event shall SNRGY’s liability exceed the purchase price of the specific product giving rise to the claim.
13. Indemnification
Customer agrees to indemnify, defend, and hold harmless SNRGY, its members, employees, and agents, from any and all claims, damages, losses, or liabilities (including attorneys' fees) arising from (i) misuse of products, (ii) violation of applicable laws, or (iii) breach of these Terms.
14. Prohibited Activities
Customers may not resell any product without appropriate licensure and legal authorization. Unauthorized reselling, diversion of products, or misrepresentation of credentials is strictly prohibited and may result in legal action.
15. Data and Record Retention
Customer acknowledges that SNRGY retains purchasing data and records in accordance with federal and state regulations for wholesale pharmaceutical distribution. Data may be used to verify licensure, support audits, or comply with regulatory requests.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Idaho, without regard to conflict of law principles. Any disputes arising hereunder shall be resolved exclusively in the state or federal courts located in Ada County, Idaho, and Customer consents to the jurisdiction of such courts.
17. Modifications
SNRGY reserves the right to update or modify these Terms at any time without prior notice. The current version of the Terms will be posted on our website. Continued use of our services constitutes acceptance of any changes.